Refund and Cancellation Policy

We always give priority for customer satisfaction. In the event, if our customer feels  unsatisfied with our provided services, we will refund back the money, considering the reasons are genuine and proved after investigation. Please read the details provided about the products or services before buying it, it provides all the details about the services or the product you purchase.

Our cancellation and refund policy will be as follows:

Cancellation Policy

For Cancellations please contact the customer care via contact us link.

Requests received later than 7 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

Refund Policy

In case any client is not completely satisfied with our products we can provide a refund based on below terms:

1) If the delivered product is found defective while delivered the customer should immediately contact the customer care and report the issue and arrange to send back the product for replacement of the product or full refund along with any shipping fees applied.

 2) Dress Materials and other related items should be inspected before removing its tags or making any alteration and immediately report to the company customer care and raise a complaint to smoothen the return & refund policy and procedures.

 3) Once the consumable product is found unsatisfactory customer can send back for refund within 15 days from the receipt of the product. Consumable products payback will be based on the balance quantity available while submitting for refund.

 4) Refund will be done only after product received in the company office and after inspection.

 5) If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.